NEW PATIENTS

Your child’s Pediatrician will generally send a referral for therapy and the clinic staff will call you to schedule an initial evaluation. Speech therapy patients must come to the clinic before scheduling the initial evaluation to complete documentation on your child’s health history. The information takes about 20 minutes to complete and ensures we schedule you with the therapist best qualified for your child. When you arrive at the clinic, our receptionist will request that you complete the patient forms and make copies of your insurance and ID cards. This paperwork provides us with your health history and information on your condition.

Consultation & Examination

Once the information is collected and examinations are performed, a licensed therapist will give you a detailed report of all findings and answer any questions including:

1. How can we help?

2. Treatment goals and possible outcome.

3. How often do I need treatment?

4. What will my treatment cost?

 The therapist will also discuss if treatment by other providers is required.

Treatment

Following your initial appointment, we will request authorization from your insurance carrier based on the therapist’s plan of care. This can take from 3-14 days depending on the insurer. We will contact you to schedule follow-up treatment when authorization is received.